AUTOMOTIVE REVIEWS
Get more customers with quality reviews
Help your auto business stand out online with real customer feedback. Our simple reputation management tool makes it easy to collect genuine reviews that attract more local customers to your shop.
Start your 30-day free trial to see how we can help your business grow.
BENEFITS
How reviews bring you more customers
Show up when customers search
Today’s customers find auto shops through Google Maps and local searches. Our system helps you gather fresh reviews across Google, Yelp, Facebook and other major platforms – making your shop more visible when local customers search for automotive services.
Turn satisfied customers into new business
Quality work deserves to be recognized. Our system automatically collects reviews through smart requests and modern tools, transforming each positive experience into a powerful recommendation that drives new business.
Build customer confidence
Customers need an auto shop they can trust. Our system helps you showcase genuine reviews across Google, Yelp and Facebook, proving to potential customers that you’re the reliable local business they’re looking for.
HOW IT WORKS
Drive more reviews and grow your auto business
Select who gets a review request
Your system automatically sends review invites, or you can send them manually—one by one or in bulk.
Review invites are sent
Customers receive an email or SMS with a direct link to leave a review—quick, simple and hassle-free.
Customers leave their feedback
With a few taps, they rate their experience and submit a review. If they don’t review right away, your system follows up twice to remind them.
Track your growing reputation
See new reviews roll in and watch your business stand out. Your dashboard keeps everything in one place.
Start growing your auto shop reviews
Build a stronger online presence that brings more local customers to your shop. Book a quick demo to see how it works.
COLLECTION TOOLS
Simple ways to collect auto shop reviews
Choose the methods that fit your business and customer interactions.
Tap cards for quick collection
Perfect for when customers pick up their vehicles. These smart NFC cards let customers leave a review with just a phone tap – ideal for service advisors and front desk staff to use after completing repairs.
Review stands for your waiting area
Make the most of your lobby. Our sleek review stands make it easy for customers to share their experience while in your shop. Great for service centers, dealerships and customer lounges.
Automatic text and email invitations
Keep reviews flowing consistently. Your system sends review requests through email and SMS with two smart follow-ups, helping you maintain steady review growth alongside your in-person collection tools.
REVIEW PLATFORMS
Get reviews where customers are searching
We support review collection on the top platforms for auto services, helping your business stand out where it matters most. The platforms below are key for the industry, but if there’s another you’d like to collect reviews on, let us know—we’re here to help.
See how close you are to 5 stars on Google
Even a few low rated reviews can pull your score down—see how many 5-stars you’ll need to lift it.
Google rating calculator
Use our free calculator to find out exactly how many reviews you need to reach your desired Google star rating.
5-star reviews needed to reach a 4.5 Google rating.
Get the reviews you need
Start your 30-day free trial and get more 5-star Google reviews today.
See how businesses like yours get results
Discover how companies across America are growing their business with more online reviews.
“Within just two weeks of using the system, our Google reviews went from 12 to 31. The results have been incredible and I’m excited to see our numbers keep growing.”
Miguel R.
Marketing manager
“Trustivo has transformed our business. Since we started using it, our appointment bookings have nearly doubled. The automation also makes getting reviews so much easier – definitely worth getting.”
Jennifer L.
Satisfied customer
“We were stuck at a 4.3 rating on Google and struggling to get more reviews. After implementing Trustivo, we’ve climbed to 4.8 stars and the positive reviews keep coming in. It’s exactly what our business needed! Thank you Trustivo”
David W.
Business owner
FAQ
Your questions answered
How does the system help my auto business grow?
Fresh reviews help your business rank higher in local searches and Google Maps, where most people look for auto services today. Regular authentic reviews build trust with potential customers searching for a reliable auto shop in their area.
When should we ask for reviews?
The best moments are right after positive interactions – like when customers pick up their serviced vehicle or after completing repairs. Our collection tools make it easy to capture these moments, while automated follow-ups help with busy customers.
Which collection tools work best for auto shops?
Tap cards work great for staff interacting with customers throughout your shop, while review stands are ideal for service counters and waiting lounges. These tools complement your automated email and SMS system to maximize review collection.
Where's the best place for collection tools?
Place review stands in natural waiting areas or near checkout. Keep tap cards with staff who regularly interact with customers throughout your facility.
Can different departments use different tools?
Absolutely – service teams typically use portable tap cards, front desk areas benefit from stands, and service advisors might prefer automated requests. Each team can choose what works best for their customer interactions.
What platforms do the tools work with?
Each tap card and review stand can be set to collect reviews on your preferred platforms. While most automotive businesses focus on Google and Yelp reviews, our tools work with Facebook and other major review sites too.
How many review requests are included?
You get unlimited email review requests plus a monthly SMS allowance based on your package. Send them automatically after service or through your customer list – either in bulk or one at a time.
What if customers are too busy to review?
The system automatically sends email and SMS requests after their visit, with smart follow-ups. This works alongside your in-person tools – perfect for busy shops where customers are often pressed for time.
Is the system complicated to use?
Not at all. Our team helps set up your dashboard and shows you how everything works. The system is designed to be straightforward while you focus on running your shop.
How do I get started?
Our team guides you through setting up your dashboard and collection tools, ensuring you’re ready to start collecting reviews effectively for your auto business.
Start growing your auto shop reviews
Help your shop stand out with authentic reviews from satisfied customers. Our simple system makes it easy to collect reviews through email, SMS and modern collection tools – all working together to bring more local customers to your business. Book a demo to see how it works.