RETAIL REVIEWS
Collect reviews that bring in shoppers
Make your retail store stand out in your community. Our online review generation software helps you easily gather genuine customer feedback using modern collection tools and smart follow-ups.
Start your 30-day free trial to see how we can help your store grow.
BENEFITS
How reviews drive foot traffic
Show up when shoppers search
When people look for stores nearby, reviews help them choose you. Our system helps you consistently collect fresh reviews across Google, Yelp, Facebook and other platforms – making your store more visible to potential customers.
Turn happy customers into advocates
Quality service deserves recognition. Our system makes review collection effortless with modern in-store tools and automated follow-ups, transforming satisfied customers into recommendations that attract new shoppers.
Compete with bigger retailers
A strong review presence helps local stores thrive. Our system helps you build authentic customer reviews that showcase your personalized service, giving you an edge over big-box retailers.
HOW IT WORKS
Turn happy shoppers into more reviews
Choose who receives requests
Your system automatically sends review invites after purchases, or you can manually select customers and send them in bulk or one by one.
Review invites are sent
Customers receive an email or SMS with a direct link to leave a review—no searching, no extra steps.
Customers leave their review
With just a few taps, they rate their shopping experience and submit feedback. If they don’t review right away, your system follows up twice to remind them.
Track your store’s reputation
See your reviews grow in real time. Your dashboard keeps everything in one place, helping you attract more shoppers and stand out in search results.
Bring more shoppers to your store
Help your store stand out with authentic customer reviews. Book a quick demo to see how it works.
COLLECTION TOOLS
Multiple ways to collect store reviews
Choose what works best for your store layout and customer experience.
Checkout review stands
Transform your point of sale area. Our sleek stands make it simple for customers to leave reviews during checkout or while waiting at the register.
In-store review discs
Place collection points throughout your space. These modern discs attach to any surface – perfect for display tables, dressing rooms, or service desks – making it convenient for shoppers to share feedback.
Automatic follow-up
Keep the reviews coming after customers leave. Your system sends request messages through email and SMS with smart follow-ups, helping you maintain consistent reviews alongside your in-store collection.
REVIEW PLATFORMS
Get reviews where your customers are looking
We help you collect and manage reviews on the most important platforms for retail, making it easier for customers to find and trust your store. The platforms below are key for the industry, but if there’s another you’d like to focus on, just let us know—we’re happy to help.
See how close you are to 5 stars on Google
Even a few low rated reviews can pull your score down—see how many 5-stars you’ll need to lift it.
Google rating calculator
Use our free calculator to find out exactly how many reviews you need to reach your desired Google star rating.
5-star reviews needed to reach a 4.5 Google rating.
Get the reviews you need
Start your 30-day free trial and get more 5-star Google reviews today.
See how businesses like yours get results
Discover how companies across America are growing their business with more online reviews.
“Within just two weeks of using the system, our Google reviews went from 12 to 31. The results have been incredible and I’m excited to see our numbers keep growing.”
Miguel R.
Marketing manager
“Trustivo has transformed our business. Since we started using it, our appointment bookings have nearly doubled. The automation also makes getting reviews so much easier – definitely worth getting.”
Jennifer L.
Satisfied customer
“We were stuck at a 4.3 rating on Google and struggling to get more reviews. After implementing Trustivo, we’ve climbed to 4.8 stars and the positive reviews keep coming in. It’s exactly what our business needed! Thank you Trustivo”
David W.
Business owner
FAQ
Your questions answered
How does the system help my retail business grow?
Our system makes collecting reviews easy and consistent. Fresh reviews help your store stand out in local searches, especially when shoppers look for businesses like yours online. Plus, authentic reviews build trust with potential customers.
When's the best time to collect reviews?
Most stores gather reviews during natural shopping moments – like after purchases or positive service interactions. Our automated follow-ups help catch busy shoppers who can’t review during their visit.
Which collection tools work best in retail stores?
Review stands are ideal for checkout areas and service counters, while review discs can be placed throughout your store. These tools work alongside your automated email and SMS system to maximize review collection.
Where should we place review collection points?
Position review stands where customers naturally pause – like registers, service desks, or display areas. Review discs work well on tables, dressing room mirrors, or product displays. Your store layout and traffic flow will guide the best locations.
How many review requests can you send?
You get unlimited email review requests plus a monthly SMS allowance based on your package. Send them automatically after sales or through your customer list – either in bulk or individually.
Does the system integrate with POS systems?
While we don’t directly integrate with POS systems, our collection tools and automated requests make it easy to gather reviews after purchases.
What review platforms do customers use most?
Most retail customers leave reviews on Google, Yelp, and Facebook, but our system works with many other platforms too.
Is the system complicated to use?
Not at all. Our team helps set up your dashboard and shows you how everything works. The system is designed to be straightforward while you focus on running your store.
How do I get started?
Our team guides you through dashboard setup and placing collection tools. We ensure you’re ready to start collecting reviews effectively.
Attract more local shoppers
Build a stronger reputation that brings more customers to your store. Our review system helps you collect authentic feedback that sets you apart from competitors. Book a demo to learn more.