HOSPITALITY REVIEWS
Turn great experiences into more guests
Make your venue stand out in local searches. Our simple system helps you collect authentic reviews using modern tools and smart follow-ups.
Start your 30-day free trial to see how we can help you generate more reviews and bring more customers through your doors.
BENEFITS
How reviews grow your business
Show up when people search
Customers usually check Google, Yelp and review sites before choosing where to dine or stay. Our system helps you consistently gather fresh reviews, improving your visibility online – making it easier for people to discover your venue.
Let satisfied guests recommend you
Great service deserves recognition. Our system makes collecting reviews straightforward with convenient on-site tools and automated follow-ups, helping potential customers see why your venue is worth visiting.
Compete with larger venues
Build a strong online presence that matches bigger establishments. Our system helps you gather genuine reviews that highlight your venue’s quality, helping you attract customers regardless of your marketing budget.
HOW IT WORKS
Effortless review collection for your food business
Choose who to ask
Your system automatically selects customers based on your setup, sending review requests at the right time. You can also send them manually—one by one or in bulk.
Review invites are sent
An email or SMS is sent with a direct link to leave a review. Customers simply tap the link—no searching, no extra steps.
Guests share their dining experience
With just a few taps, guests leave a rating and review. If they don’t respond right away, your system follows up automatically to encourage more feedback.
See your reputation grow
Track new reviews in real time. More positive reviews help your business rank higher, attract more customers and build trust in your local community.
Bring more guests to your venue
Help your establishment stand out with authentic customer reviews. Book a quick demo to see how it works.
COLLECTION TOOLS
Simple ways to collect guest reviews
Choose what works for your space and service style.
Checkout review stands
Maximize your payment areas. Our modern stands help collect reviews when guests are completing their visit – perfect for registers, host stands or payment stations.
Table-top collection
Place review points throughout your venue. These professional discs work perfectly on tables or service counters, making it easy to gather feedback during the customer experience.
Automatic follow-up
Continue collecting reviews after visits. Your system sends invitations via email and SMS with smart reminders, helping you maintain steady reviews alongside your in-venue collection.
REVIEW PLATFORMS
Get reviews where guests are searching
We help you collect and manage reviews on the top hospitality platforms, making it easier to attract more customers to your venue. The platforms below are key for hospitality, but if there’s another you’d like to collect reviews on, let us know—we’d be happy to help.
See how close you are to 5 stars on Google
Even a few low rated reviews can pull your score down—see how many 5-stars you’ll need to lift it.
Google rating calculator
Use our free calculator to find out exactly how many reviews you need to reach your desired Google star rating.
5-star reviews needed to reach a 4.5 Google rating.
Get the reviews you need
Start your 30-day free trial and get more 5-star Google reviews today.
See how businesses like yours get results
Discover how companies across America are growing their business with more online reviews.
“Within just two weeks of using the system, our Google reviews went from 12 to 31. The results have been incredible and I’m excited to see our numbers keep growing.”
Miguel R.
Marketing manager
“Trustivo has transformed our business. Since we started using it, our appointment bookings have nearly doubled. The automation also makes getting reviews so much easier – definitely worth getting.”
Jennifer L.
Satisfied customer
“We were stuck at a 4.3 rating on Google and struggling to get more reviews. After implementing Trustivo, we’ve climbed to 4.8 stars and the positive reviews keep coming in. It’s exactly what our business needed! Thank you Trustivo”
David W.
Business owner
FAQ
Your questions answered
How do reviews help bring in more customers?
Most people research venues on Google, Yelp and other platforms before deciding where to go. Having plenty of positive reviews helps your venue show up prominently in searches, making it more likely customers will choose you.
How do you compete with bigger venues?
The system helps you build up the number of reviews and high ratings needed to match larger establishments online. Regular fresh reviews improve your visibility in local searches, helping you compete effectively no matter your size.
Which review collection tools work best for hospitality?
Review stands are ideal near payment areas and host stations, while review discs work great on dining tables and service areas. Both work together with your automated email and SMS system to maximize review collection.
When's the best time to collect reviews?
Most venues find success collecting reviews as guests complete their visit. Our collection tools make this convenient during payment, while automated messages help reach customers who didn’t have time during their experience.
How do you handle busy service periods?
The system is built for high-volume environments. Collection tools and automated follow-ups work efficiently even during rush hours, without slowing down service.
Can different staff members use the system?
Yes, servers, hosts, and managers can all use the collection tools in ways that suit their roles and customer interactions.
Does the system work with POS systems?
While we don’t directly integrate with point of sale systems, collecting reviews is straightforward using our in-venue tools or automated requests after service.
How many review requests are included?
You get unlimited email review requests plus a monthly SMS allowance based on your package – perfect for high-volume venues serving multiple customers daily.
Fill more tables with better reviews
Build a stronger online presence that attracts more guests to your venue. Our simple system helps you collect the quality reviews that make you stand out. Book a demo to see how it works.