How can we help?
Get support for Trustivo and the Reputation Manager mobile app.
Reputation Manager support
We can help with:
- signing in to your account;
- connecting or reconnecting a Google Business Profile;
- managing reviews and AI-assisted replies;
- adding or switching business locations;
- competitor and search-ranking information;
- push notifications;
- account access and permissions;
- technical problems or unexpected errors; and
- privacy and account-deletion requests.
To help us resolve your request quickly, please include:
- the email address associated with your account;
- your business name;
- the business location affected;
- the name of the agency or provider through which you access Reputation Manager, if applicable;
- the type of device you are using;
- a short description of the problem; and
- a screenshot, if available.
Please do not include your password, payment-card details, or sensitive customer information.
Delete your account
To delete your account, open Reputation Manager, go to Account Settings, and select Delete Account. Alternatively, email [email protected], and we’ll delete it for you after verifying your request.
Contact support
Email: [email protected]
Phone: 213-877-6569
You can also complete the support form below.
Account and privacy requests
To request access to, correction of, or deletion of personal information, email [email protected] or submit the form below.
If your Reputation Manager account is managed by an agency, employer, or other white-label provider, we may coordinate with that organization to verify and complete your request.
Deleting the Reputation Manager app from your device does not automatically delete your account or cancel the associated subscription.
For more information, please review our:
- Privacy Policy: https://trustivo.com/privacy-policy/
- Terms of Service: https://trustivo.com/terms-of-service/