We want you to be happy with your purchase. If you receive a defective or incorrect product, please contact us within 30 days of delivery and we will arrange a replacement at no additional cost.For change-of-mind returns, items must be unused and in original condition. Returns must be initiated within 30 days of delivery.
How to Return an Item
Please email [support@trustivo.com] with your order number. We’ll provide return instructions and a return address. Customers are responsible for return shipping costs unless the product is defective.
Refunds
Once we receive and inspect your return, we’ll process your refund to the original payment method within 5–10 business days.